Refund, Cancellation & Shipping Policy

How do I cancel or request a refund for my donation?

Find clear guidance on our refund and cancellation policy to assist you with any donation concerns.

Donations – Non-Refundable

  • Donations to Grassroots Foundation are final and non-refundable, reflecting our commitment to our causes.
  • Once a donation is processed successfully, it cannot be cancelled or refunded.
  • In case of any duplicate transaction or error due to technical reasons, please contact us within 7 working days, and we will review the request.

Event Registrations / Program Contributions

  • Contributions made towards events, sponsorships, or specific programs are also non-refundable.
  • If an event is cancelled by Grassroots Foundation, participants or contributors will be informed, and an alternative arrangement may be provided.

Shipping & Products

  • Grassroots Foundation does not sell any products, merchandise, or physical goods.
  • Therefore, there is no shipping, delivery, or product return applicable on this website